:root {
    --main-color: #528ded; /* 定义一个颜色变量 */
    --other-color: #528ded25;
  }

@font-face {
    font-family: "newroma";
    src: url('./Roboto-Regular.ttf');
}
* {
    padding: 0;
    margin: 0;
    font-family: 'newroma';
}

.el-message-box {
    max-width: 90% !important;
}

.floatRight {
    float: right;
}

.clear {
    clear: both;
}

.visitorBody {
    background-color: #fff;
}

.h1,
.h2,
.h3,
.h4,
.h5,
.h6,
h1,
h2,
h3,
h4,
h5,
h6 {
    font-family: inherit;
    font-weight: 500;
    line-height: 1.2;
    color: inherit;
}

.el-menu.el-menu--horizontal {
    border-bottom: none;
    padding-bottom: 4px;
}

.el-menu--horizontal>.el-menu-item.is-active {
    border-bottom: 3px solid #409EFF;
}

#app {
    width: 100%;
    height: 100%;
}

.chatBg .el-tabs__header {
    margin: 0;
}


.visitorFaceBtn {
    float: left;
    margin-left: 5px;
}

.visitorFaceBox {
    position: absolute;
    bottom: 85px;
}

.visitorIconBtns {
    margin-right: 8px;
    transform: scale(0.8);
}

.visitorIconBtns:hover {
    color: #484848;
}

.kefuFaceBox {
    position: absolute;
    bottom: 0px;
    z-index: 999;
}

.faceBox {
    width: 100%;
    background: #fff;
    z-index: 99999999;
    padding: 2px;
}

.faceBoxList {
    list-style: none;
    padding: 0;
    margin: 0;
}

.faceBoxList li {
    cursor: pointer;
    float: left;
    border: 1px solid #e8e8e8;
    width: 28px;
    overflow: hidden;
    margin: -1px 0 0 -1px;
    padding: 4px 2px;
    text-align: center;
}

@-webkit-keyframes bounce-up {
    25% {
        -webkit-transform: translateY(10px);
    }

    50%,
    100% {
        -webkit-transform: translateY(0);
    }

    75% {
        -webkit-transform: translateY(-10px);
    }
}

@keyframes bounce-up {
    25% {
        transform: translateY(10px);
    }

    50%,
    100% {
        transform: translateY(0);
    }

    75% {
        transform: translateY(-10px);
    }
}

.animate-bounce-up {
    -webkit-animation: bounce-up 1.4s linear infinite;
    animation: bounce-up 1.4s linear infinite;
}

.mainLogo {
    font-size: 20px;
    font-weight: bold;
    color: #fff;
}

.mainVersion {
    margin-left: 5px;
    font-size: 12px;
}

.el-container {
    height: 100%;
}

.el-aside {
    height: 100%;
    background: #fff;
}

.textDark {
    color: #343a40;
}

.bgInfo {
    background-color: #17a2b8
}

.bgSuccess {
    background-color: #28a745
}

.bgDanger {
    background-color: #dc3545
}

.bgInfo {
    background-color: #17a2b8
}

.smallBox {
    border-radius: .25rem;
    box-shadow: 0 0 1px rgba(0, 0, 0, .125), 0 1px 3px rgba(0, 0, 0, .2);
    display: block;
    margin-bottom: 20px;
    position: relative;
    padding: 10px;
    color: #fff;
}

.settingMain h2 {
    margin-bottom: 20px;
}

.settingMain h3 {
    font-size: 24px;
    margin-bottom: 10px;
}

.bigPic {
    background: #ccc;
    width: 100%;
    height: 100%;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 999;
    display: none;
    text-align: center;
}

/*客服聊天主板*/
.chatBg {
    background: #fff;
    border: solid 1px #e6e6e6;
    overflow: hidden;
}

.chatLeft {
    height: 100%;
    overflow: auto;
}

.chatLeft .el-tabs__nav,
.chatRight .el-tabs__nav {
    margin-left: 20px;
}

.chatRight {
    height: 100%;
    background: #fff;
    overflow-x: hidden;
}

.onlineUsers {
    padding: 10px 4px;
    height: 40px;
    font-size: 14px;
    border-bottom: solid 1px #f1f1f1;
    border-left: 4px solid #fff;
    display: flex;
    cursor: pointer;
}

.onlineUsers a {
    color: #333;
}

.onlineUsers:hover,
.onlineUsers.cur {
    background-color: rgb(238 247 255);
    border-left: 4px solid #4299e2;
}

.imgGray {
    -webkit-filter: grayscale(100%);
    -ms-filter: grayscale(100%);
    filter: grayscale(100%);
    filter: gray;
    color: #888;
}

.hasLastMsg {
    line-height: normal;
}

.lastNewMsg {
    font-size: 12px;
    color: #7f7f7f;
    margin-top: 4px;
    overflow: hidden;
    height: 16px;
}

/*客服页*/
.chatKfPageApp {
    max-width: 800px;
    margin: 0 auto;
}

.chatCenter {
    background: #fff;
    max-width: 100%;
    margin: 0 auto;
    box-shadow: 2px 2px 6px rgba(0, 0, 0, .3);
    border-top: none;
    overflow: hidden;
}

.chatContext {
    width: 100%;
    text-align: left;
    position: relative;
    background: white;
    /* rgb(245, 245, 245) */
}

.chatBox {
    /*overflow-y: auto;*/
    overflow-x: hidden;
    background: white;
    /*margin-bottom: 80px;*/
}

.chatVisitorPage {
    height: calc(100% - 56px - 80px);
    overflow-y: auto;
}

.chatVisitorPage .chatBox {
    padding: 5px 8px;
}

.chatBox .el-col {
    margin: 10px 0;
}

.chatUser {
    font-size: 12px;
    white-space: nowrap;
    color: #999;
    text-align: left;
    margin: -5px 0px 3px 0px;
}

.chatMainPage {
    margin-top: 1px;
}

.mymsgbox {
    display: flex;
    justify-content: flex-end;

}

.isreadtag {
    position: absolute;
    bottom: 0;
    right: 2px;
    display: flex;
    justify-content: flex-end;
}

.isreadtag img {
    width: 22px;
}

.readedmsg {
    color: #28a745;
}

.chatContent {
    background-color: rgb(255, 255, 255);
    color: #fff;
    min-height: 20px;
    padding: 8px 15px;
    word-break: break-all;
    position: relative;
    border-radius: 5px;
    display: inline-block;
    line-height: 21px;
    font-size: 14px;
}

.chatContent2 {
    border-radius: 8px 8px 8px 0px;
    padding: 10px 15px;
    background-color: var(--main-color);
    color: #fff;
}

.chatBoxMe {
    margin-top: 10px;
}

.chatBoxMe .chatContent2 {
    border-radius: 8px 8px 0px 8px;
    
    color: #fff;
    position: relative;
    padding-bottom: 18px;
}

a {
    color: #07a9fe;
    text-decoration: none;
}


.chatBoxMe .chatContent {
    float: right;
}

.chatBoxMe .chatContent:after {
    border-left-color: rgba(152, 225, 101, 1);
    border-right: none;
    left: auto;
    right: -5px;
}

.chatBoxMe .chatContent:before {
    border-left-color: rgb(152, 225, 101);
    border-right: none;
    right: -5px;
    left: auto;
}

.chatBoxMe .el-col-3 {
    float: right;
    text-align: right;
}

.chatBoxMe .chatUser {
    text-align: right
}

.btnArea {
    width: 10%;
    float: right;
}


.chatTitle {
    height: 30px;
    line-height: 30px;
    color: #1989fa
}

.chatBoxSend {
    position: relative;
    padding-top: 5px;
    background: #fff;
    width: 100%;
    height: 80px;
    z-index: 99;
    display: flex;
    align-items: center;
    /* border-top: 1px solid #e4e4e4; */
}

.chatBoxSend .addbtn {
    margin-left: 10px;
}

.chatBoxSend .addbtn .el-icon-plus:before {
    font-weight: 600;
    font-size: 22px;
}

.uploadpopover {
    padding: 5px 0;
}

.uploadpopoverbox .uploadpopoveritem {
    display: flex;
    align-items: center;
    height: 40px;
    width: 100%;
    cursor: pointer;
    padding: 0 10px;
}

.uploadpopoverbox .uploadpopoveritem i:before {
    font-size: 18px;
}

.uploadpopoverbox .uploadpopoveritem p {
    margin-left: 10px;
    font-size: 15px;
}



.chatBoxSendBtn {
    float: right;
    margin: 12px 4px 0 0;
}

.footContact {
    text-align: center;
    position: absolute;
    bottom: 2px;
    left: 0;
    right: 0;
}

.footContact a {
    font-size: 12px;
    color: #999;
    text-decoration: none;
}

.chatTime {
    text-align: center;
    color: #bbb;
    margin: 12px 0;
    font-size: 12px;
}

.chatTime span {
    display: inline-block;
    padding: 2px 5px;
    background: rgb(218, 218, 218);
    color: #fff;
}

.chatTimeHide {
    display: none;
}

.waitingbox {
    text-align: center;
    color: #bbb;
    margin: 15px 0;
    font-size: 12px;
}

.waitingbox span {
    display: inline-block;
    padding: 3px 8px;
    background: rgba(0, 0, 0, 0.4);
    color: #fff;
}

.visitorInfo .el-menu-item {
    font-size: 12px;
}

.chatRightTitle {
    color: #303133;
    height: 40px;
    line-height: 40px;
    padding: 0 10px;
    font-size: 14px;
    border-bottom: 1px solid #E4E7ED;
}

.chatRightTitle a {
    float: right;
    text-decoration: none;
    color: #519eff;
}

.replyBox {
    font-size: 12px;
    min-height: 300px;
    background: #fff;
}

.replyItem:hover {
    background-color: #f0f9eb;
    color: #67C23A;
}

.replyContent {
    padding: 0 10px;
}

.replySearch {
    margin: 5px 7px;
    width: 96% !important;
}

.iconBtnsBox {
    display: flex;
    align-items: center;
    color: #7e7e7e;
    height: 35px;
}

.iconBtnsBox .iconBtn {
    margin-right: 10px;
    cursor: pointer;
}

.kefuMainBg {
    background: #f5f5f5;
    border-right: solid 1px #e6e6e6;
    boder-top: none;
}

.kefuFuncBtns {
    background: #fff;
    margin: 2px 0px;
    color: #7f7f7f;
    border-bottom: 1px solid #e6e6e6;
    font-size: 12px;
    padding: 5px 0px;
}

.kefuFuncBox {
    position: absolute;
    height: 135px;
    bottom: 0px;
    width: 100%;
    background: #fff;
    border-top: 1px solid #e5e5e5;
}

.kefuFuncBox .faceBox {
    position: absolute;
    bottom: 100px;
}

.kefuFolderBtn {
    vertical-align: middle;
}

.visitorReply {
    font-size: 14px;
    line-height: 24px;
}

.visitorReplyTitle {}

.visitorReplyContent {
    color: #007aff;
    cursor: pointer;
}

.kefuSendBtn {
    position: absolute;
    right: 10px;
    bottom: 10px;
    z-index: 2;
}

.clear {
    clear: both;
}


.chatEntTitle {
    display: flex;
    width: 100%;
    z-index: 9;
    margin: 0 auto;
    height: 56px;
    overflow: hidden;
    font-size: 15px;
    color: #fff;
    overflow: hidden;
    background-color: var(--main-color);
    /* background-image: url(../images/visitor_title_bg.png); */
    background-size: auto 72px;
    background-position: center 0;
    align-items: center;
}
.inputingTips {
    font-size: 13px;
    color: #ccc;
    height: 20px;
    line-height: 20px;
}

.inputingTips::after {
    content: ".";
    font-weight: 600;
    animation: dots 2s infinite steps(3, start);
  }
   
  @keyframes dots {
    33.33% {
      content: ".";
    }
    66.67% {
      content: ". .";
    }
    100% {
      content: ". . .";
    }
}

.chatEntTitle span {
    margin-right: 10px;
}

.chatEntTitle .el-badge__content.is-fixed.is-dot {
    right: 17px;
    bottom: -5px;
    top: unset;
}

.chatEntTitleLogo {
    margin-left: 15px;
}

.el-avatar>img {
    width: 100%;
}

.closechatbtn {
    width: 40px;
    height: 56px;
    display: flex;
    justify-content: center;
    align-items: center;
}

.closechatbtn i {
    font-size: 20px;
}

.chatEntBox {
    height: 100%;
    position: relative;
}

.chatArticle {
    display: none;
}

.visitorIconBox {
    display: flex;
    align-items: center;
    color: #9c9c9c;
}

.visitorIconBox .iconBtn {
    margin-right: 10px;
    cursor: pointer;
}

.productCard {
    cursor: pointer;
    padding: 5px;
    border-radius: 2px;
    width: auto;
    max-width: 730px;
    display: flex;
    border-radius: 5px;
}

.productCard img {
    width: 100px;
    height: 100px;
    margin-right: 15px;
}

.productCard .productCardPrice {
    color: #ff7736;
    font-weight: bold;
    font-size: 16px;
    margin-top: 10px;
}

.productCard .productCardTitle {
    color: #333;
}



.visitorEditorArea {
    flex: 1;
    border: 1px solid var(--other-color);
    margin: 0 15px;
    border-radius: 10px;
    box-sizing: border-box;
    overflow: hidden;
}

.visitorEditorArea textarea {
    padding: 7px 0 7px 8px;
    font-size: 16px;
    line-height: 21px;
    border: none;
}

.visitorEditorBtn {
    margin-right: 10px;
    height: 35px;
    line-height: 0;
    background-color: var(--main-color) !important;
    border-color: var(--main-color) !important;
}

.mainLeftMenu {
    width: 70px;
    float: left;
    height: 100%;
    text-align: center;
    background-color: #0a2f5a;
    position: relative;
}

.menuLeftItem {
    height: 55px;
    text-align: center;
    color: #fff;
    cursor: pointer;
    padding-top: 12px;
    width: 100%;
}

.menuLeftItem i,
.menuLeftItem .el-badge {
    display: block;
    margin-bottom: 2px;
    font-size: 20px;
}

.menuLeftItem span {
    font-size: 12px;
}

.menuLeftItemLogout {
    position: absolute;
    bottom: 0px;
}

.mainRight {
    width: calc(100% - 70px);
    height: 100%;
    float: left;
}

.mainIframe {
    width: 100%;
    height: 100%;
}

.menuLeftItem:active,
.menuLeftItem.active {
    background: #2b5a96;
}

.chatNotice {
    text-align: center;
    margin: 12px 0px;
}

.chatNoticeContent {
    display: inline-block;
    word-break: break-all;
    color: rgba(0, 0, 0, .45);
    margin: 0 24px;
    max-width: calc(100% - 48px);
    background-color: #fff;
    border-radius: 16px;
    font-size: 12px;
    padding: 4px 16px;
}

.chatRow {
    display: flex;
}

.chatRowAvator {
    margin-right: 10px;
    flex-shrink: 0;
}

.chatBoxMe .chatRow {
    float: right;
}

.chatBoxMe .chatRowAvator {
    margin-left: 10px;
}

.allNotice {
    font-size: 12px;
    margin: 10px 0px;
    line-height: 23px;
    color: #666;
}

.chatArea .el-textarea__inner {
    border: none;
}

.tongji {
    display: flex;
}

.tongji .tongjiItem {
    background: #fff;
    margin: 10px;
    border-radius: 5px;
    width: 100%;
}

.tongji .tongjiHeader {
    font-size: 14px;
    font-weight: bold;
    padding: 10px 15px;
    border-bottom: 1px solid #e8eaec;
    color: #17233d;
}

.tongji .tongjiBody {
    font-size: 30px;
    margin: 0px 10px;
    padding: 10px 0px;
    border-bottom: 1px solid #e8eaec;
    color: #515a6e;
}

.tongji .tongjiFooter {
    font-size: 14px;
    margin: 10px 10px;
    color: #515a6e;
}

.tongji .tongjiFooter span {
    color: red;
    padding: 0 3px;
}

/* 定义滚动条的宽度、高度和背景色 */
::-webkit-scrollbar {
    width: 8px;
    height: 10px;
    background-color: #f5f5f5;
}

/* 定义滚动条滑块的样式 */
::-webkit-scrollbar-thumb {
    background-color: #c5c5c5;
}



/* 定义滚动条滑块在 hover 状态下的样式 */
::-webkit-scrollbar-thumb:hover {
    background-color: #999;
}

/* 评价css */
.pjbox {
    width: 100%;
    padding: 30px 0;
    display: flex;
    justify-content: center;
    align-items: center;
}

.pjcontent {
    width: 100%;
    min-height: 200px;
    padding: 20px 15px;
    border-radius: 10px;
    background: #fff;
    /* box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.05) */
}

.pgtitle {
    font-size: 16px;
    color: #333;
    text-align: center;
}

.pjstart {
    display: flex;
    justify-content: center;
    height: 35px;
    margin: 20px 0;
}

.pjstart .el-rate__icon {
    font-size: 35px !important;
}

.pjinput {
    width: 85%;
    display: block;
    margin: 0 auto;
    border: 1px solid #eee;
    border-radius: 4px;
    outline: none;
    padding: 10px;
    font-size: 14px;
    color: #333;
    line-height: 20px;
    height: 80px;
    resize: none;
    margin-bottom: 20px;
}

.pjbtn {
    margin: 0 auto;
    width: 85%;
    height: 40px;
    /*  6dc37c; */
    background: var(--main-color);
    border-radius: 5px;
    color: #fff;
    font-size: 15px;
    text-align: center;
    line-height: 40px;
}

/* 广告 */
.adbox {
    margin: 20px auto;
    width: 88%;
    border-radius: 10px;
    background: #fff;
    box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.05);
    padding-bottom: 1px;
}

.adtitlebox {
    display: flex;
    align-items: center;
    border-bottom: 1px solid #eee;
    padding: 10px;
}

.adtitlebox img {
    width: 30px;
    height: 30px;
    margin-right: 8px;
}

.adtitlebox_info {
    font-size: 14px;
    color: #333;
}

.adtitlebox_content {
    width: 100%;
    padding: 15px;
    overflow: hidden;
    box-sizing: border-box;
    text-align: center;
}

.adtitlebox_content img {
    max-width: 100%;
    object-fit: cover;
    margin: 0 auto;
    display: block;
}

.adtitlebox_btn {
    width: 120px;
    height: 30px;
    margin: 15px auto;
    border-radius: 5px;
    background: var(--main-color);
    text-align: center;
    line-height: 30px;
    color: #fff;
    font-size: 14px;
    cursor: pointer;
}

/*  */
.beforechatbox {
    width: 90%;
    margin: 0 auto;
}

.beforechatbox .beforechatbox_title {
    font-size: 16px;
    margin-bottom: 10px;
    padding-left: 5px;
}

.beforechatbox .el-select {
    width: 100%;
}

.beforechatbox .beforechatbox_tips {
    margin: 50px 0;
    width: 100%;
    overflow-x: hidden;
}

.beforechatbox .beforechatbox_tips img {
    max-width: 100%;
    display: block;
    object-fit: cover;
    margin: 0 auto;
    text-align: center;
}

.beforechatbox .beforechatbox_btn {
    width: 130px;
    margin: 0 auto;
    height: 40px;
    /*  6dc37c; */
    background: var(--main-color);
    border-radius: 5px;
    color: #fff;
    font-size: 15px;
    text-align: center;
    line-height: 40px;
    cursor: pointer;
}

.chatMsgContent {
    max-width: 60%;
}

/* AI */

.content_AI2 {
    border-radius:  8px 8px 0 8px;
}
.AIchatcontent {
    background: #ebedf0 !important;
}
.AIchatcontent-title {
    font-size: 15px;
    color: #333;
}

.AIchatcontent-question {
    font-size: 14px;
    margin: 15px 0;
    cursor: pointer;
    color: #333;
    text-decoration: underline;
}

.AIchatcontent-question:hover {
    text-decoration: underline;
}

.AIchatcontent-answer {
    font-size: 14px;
    margin: 20px 0;
    line-height: 24px;
    text-decoration: underline;
    color: #333;
}

.rgkf {
    font-size: 14px;
    cursor: pointer;
    color: #333;
}


/* 抖一抖 */
@keyframes shake {
    0%, 100% { transform: translateX(0); }
    25% { transform: translateX(-5px); }
    50% { transform: translateX(5px); }
    75% { transform: translateX(-5px); }
  }
  
  .shaking {
    animation: shake 0.3s ease-in-out 4;
  }


@media screen and (min-width: 900px) {
    .chatCenter {
        max-height: 100%;
        box-shadow: 0 2px 8px rgba(0, 0, 0, .15);
        border-radius: 8px;
    }

    .chatEntTitle {
        display: flex;
    }



    .visitorBody {
        display: flex;
        -ms-flex-pack: center;
        justify-content: center;
        -ms-flex-align: center;
        align-items: center;
    }

    .chatEntBox {
        /* width: calc(100% - 265px);
        float: left; */
        /* border-right: 1px solid #e6e6e6; */

    }

    .chatArticle {
        display: block;
        width: 260px;
        float: right;
        overflow-y: auto;
    }

    .hotQuestionTitle {
        padding: 10px 10px 10px 10px;
        border-bottom: 1px solid rgba(0, 0, 0, .09);
        font-size: 16px;
        display: flex;
    }

    .hotQuestionTitle .fire {
        width: 20px;
        margin-right: 10px;
        color: rgb(250, 84, 28);
    }

    .pjcontent {
        width: 70%;
    }

    /* 广告 */
    .adbox {
        width: 90% !important;
    }

    /*  */
    .beforechatbox {
        width: 60%;
    }
}